Resources for Families

Supporting Those Who Support Us

Families, chosen family, and loved ones play an essential and often difficult role in supporting paramedic health and well-being. We acknowledge that caring for someone who is regularly exposed to psychologically traumatic events can create added emotional stress and may impact the mental health and wellness of those who support them. Because wellness does not exist in isolation and extends beyond organizational boundaries, families are included in our broader support framework. For this reason, Frontenac Paramedics provides accessible family supports and resources for loved ones, ensuring our commitment to psychological health extends to those who play a critical role in supporting our Paramedics.

Employee Assistance Plan

The County of Frontenac offers a free, confidential Employee Assistance Program through TELUS Health, available to all employees and their family.

The EAP provides support across a wide range of personal, family, and work-related concerns. Clinical counselling is available in person, by phone, by video, or through online chat.

Beyond counselling, the EAP also offers professional consultations in areas like legal questions, financial planning, nutrition, health, career planning, and family support services. A library of digital self-help resources, and wellbeing tools is also available.

All services are completely confidential, your employer will never know you've accessed support unless you choose to share that yourself.

To access TELUS Health call 1-844-671-3327, access at one.telushealth.com, or using the TELUS Health One app. Login information has been emailed to all employees, if you're having trouble accessing please reach out to occupational health, your superintendent, or a member of peer support.

Resources for Families

Warrior Health A variety of resources for first responders and their families	Wounded Warriors Spousal Resiliency Program Self-paced clinical program designed for spouses of Trauma Exposed Professionals
PSPNET Families Information, strategies, and course designed to support families of Public Safety Personnel	Garnet Families Evidence based resources for families of first responders
Ontario Family Wellness Program Immediate assistance for families of first responders who have died in the line of duty or by suicide