Paramedic Supports

Paramedics also have access to staff psychologists for short-term, confidential counselling, coping strategies, and early intervention.

In addition, Superintendents receive specialized training to recognize signs of psychological stress and to offer trauma-informed support during and after challenging events, using evidence-based frameworks to guide consistent care.

Employee Assistance Plan

The County of Frontenac offers a free, confidential Employee Assistance Program through TELUS Health, available to all employees and their family.

The EAP provides support across a wide range of personal, family, and work-related concerns. Clinical counselling is available in person, by phone, by video, or through online chat.

Beyond counselling, the EAP also offers professional consultations in areas like legal questions, financial planning, nutrition, health, career planning, and family support services. A library of digital self-help resources, and wellbeing tools is also available.

All services are completely confidential, your employer will never know you've accessed support unless you choose to share that yourself.

To access TELUS Health call 1-844-671-3327, access at one.telushealth.com, or using the TELUS Health One app. Login information has been emailed to all employees, if you're having trouble accessing please reach out to occupational health, your superintendent, or a member of peer support.

Warrior Health Education, counselling, and training approaches to support recovery and resiliency from post-trauma injuries	PSPNET Public Safety Personnel Internet-delivered cognitive behavioural therapy (ICBT) tailored for current and former public safety personnel (PSP), and their spouses or significant others
Badge of Life Canada Information for first responders dealing with operational stress injuries	Canadian Institute for Public Safety Research and Treatment (CIPSRT) A national organization that provides research, information, and resources to support the mental health of public safety personnel and their families