Frontenac Neighbours Saving Neighbours cardiac arrest response
Thank you for your interest in Neighbours Saving Neighbours. The program is now full but any applications received will be kept on file as new volunteer opportunities emerge.
The Neighbours Saving Neighbours (NSN) volunteer responder program for cardiac arrest aims to increase survival rates for those who suffer cardiac arrest in our communities.
About 35,000 people across the country experience out-of-hospital cardiac arrest every year. Paramedics responded to 276 cases across Frontenac County and Kingston in 2020. The probability of survival for those patients decreases by as much as 10 percent per minute before emergency treatment begins. Fewer than 12 percent survive. But research shows that a patient who is treated by a properly trained and equipped bystander in those crucial minutes before paramedics arrive may be as much as three times as likely to survive cardiac arrest.
That’s where you come in. We’re seeking volunteer responders from across Frontenac to participate in a pilot program and research study about the best ways to increase survival rates for victims of out-of-hospital cardiac arrest.
As a volunteer, you’ll be assigned to a team of other volunteers based on geographic location. You’ll be trained in cardiopulmonary resuscitation (CPR) and the safe and proper use of an automatic external defibrillator (AED).
Once trained, your group will be equipped with AEDs and you may be called upon by 911 communications professionals to attend possible cardiac arrest emergencies. Your role will be to assess the scene, administer CPR and use and AED if needed, and to assist paramedics when they arrive on scene.
This is all about learning new and better ways to save lives when seconds count.
This pilot program is conducted under the leadership of Dr. Steven Brooks and his research team at Queen’s University. Interested program volunteers will be asked to participate in the research component in which Dr. Brooks and his team will study the feasibility and effectiveness of programs like this one in rural communities like ours.
Please take some time to learn about the NsN program with the resources on this page. If you’re interested and think you could make a contribution to this important work, please complete the application form by clicking HERE.

™NEIGHBOURS SAVING NEIGHBOURS is a trademark of the Heart and Stroke Foundation of Canada used under license.
Thank you for your interest in Neighbours Saving Neighbours. The program is now full but any applications received will be kept on file as new volunteer opportunities emerge.
The Neighbours Saving Neighbours (NSN) volunteer responder program for cardiac arrest aims to increase survival rates for those who suffer cardiac arrest in our communities.
About 35,000 people across the country experience out-of-hospital cardiac arrest every year. Paramedics responded to 276 cases across Frontenac County and Kingston in 2020. The probability of survival for those patients decreases by as much as 10 percent per minute before emergency treatment begins. Fewer than 12 percent survive. But research shows that a patient who is treated by a properly trained and equipped bystander in those crucial minutes before paramedics arrive may be as much as three times as likely to survive cardiac arrest.
That’s where you come in. We’re seeking volunteer responders from across Frontenac to participate in a pilot program and research study about the best ways to increase survival rates for victims of out-of-hospital cardiac arrest.
As a volunteer, you’ll be assigned to a team of other volunteers based on geographic location. You’ll be trained in cardiopulmonary resuscitation (CPR) and the safe and proper use of an automatic external defibrillator (AED).
Once trained, your group will be equipped with AEDs and you may be called upon by 911 communications professionals to attend possible cardiac arrest emergencies. Your role will be to assess the scene, administer CPR and use and AED if needed, and to assist paramedics when they arrive on scene.
This is all about learning new and better ways to save lives when seconds count.
This pilot program is conducted under the leadership of Dr. Steven Brooks and his research team at Queen’s University. Interested program volunteers will be asked to participate in the research component in which Dr. Brooks and his team will study the feasibility and effectiveness of programs like this one in rural communities like ours.
Please take some time to learn about the NsN program with the resources on this page. If you’re interested and think you could make a contribution to this important work, please complete the application form by clicking HERE.

™NEIGHBOURS SAVING NEIGHBOURS is a trademark of the Heart and Stroke Foundation of Canada used under license.
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Wolf Creek XVII Part 5: Mobile AEDs (study referencing NSN in Frontenac)
RESUCITATION PLUS VOL 16 - Christine M. Brent, Sheldon Cheskes, Maaret Castrén, Steve Brooks - Millions of out-of-hospital cardiac arrests (OHCA) occur globally each year. Survival after OHCA can be improved with the use of automated external defibrillators (AED). The main strategy for facilitating bystander defibrillation has been fixed-location public access defibrillators (PADs). New strategies of mobile AEDs depart from the model of static PADs and have the potential to address known barriers to early defibrillation and improve outcomes.
RESUCITATION PLUS VOL 16 - Christine M. Brent, Sheldon Cheskes, Maaret Castrén, Steve Brooks - Millions of out-of-hospital cardiac arrests (OHCA) occur globally each year. Survival after OHCA can be improved with the use of automated external defibrillators (AED). The main strategy for facilitating bystander defibrillation has been fixed-location public access defibrillators (PADs). New strategies of mobile AEDs depart from the model of static PADs and have the potential to address known barriers to early defibrillation and improve outcomes.
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Thank you messages from Neighbours Saving Neighbours leaders
The Neighbours Saving Neighbours (NSN) volunteer responder program for cardiac arrest went live in Frontenac on September 1. It's the program that puts automated external defibrillators into the trained hands of volunteer responders who may be able to begin life-saving treatment in the event of a cardiac arrest emergency in the precious moments before paramedics arrive. It couldn't have happened without cooperation and collaboration among a large group of partners, participants, organizations, and volunteers.
Dr. Steven Brooks is the NSN lead clinician/scientist in the School of Health Sciences at Queen's University.
Michelle Menard is the Quality Programs Officer and PeerContinue reading
The Neighbours Saving Neighbours (NSN) volunteer responder program for cardiac arrest went live in Frontenac on September 1. It's the program that puts automated external defibrillators into the trained hands of volunteer responders who may be able to begin life-saving treatment in the event of a cardiac arrest emergency in the precious moments before paramedics arrive. It couldn't have happened without cooperation and collaboration among a large group of partners, participants, organizations, and volunteers.
Dr. Steven Brooks is the NSN lead clinician/scientist in the School of Health Sciences at Queen's University.
Michelle Menard is the Quality Programs Officer and Peer Support Team Coordinator at the Kingston Central Ambulance Communications Centre.
Gale Chevalier is Chief of Frontenac Paramedics.
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Learn CPR basics in minutes
Neighbours Saving Neighbours volunteer responders are trained in CPR and the safe use of an automated external defibrillator by Frontenac Paramedics. While there's no substitute for expert training and preparation, any CPR may be better than nothing during a real out-of-hospital cardiac arrest emergency. These two videos, produced by the Heart and Stroke Foundation of Canada and the Ambulance Victoria from Australia are great ways to brush-up on your lapsed CPR training or, if you've never been trained, to get some of the basics in case you should ever need them. The American Heart Association also offers a similarContinue reading
Neighbours Saving Neighbours volunteer responders are trained in CPR and the safe use of an automated external defibrillator by Frontenac Paramedics. While there's no substitute for expert training and preparation, any CPR may be better than nothing during a real out-of-hospital cardiac arrest emergency. These two videos, produced by the Heart and Stroke Foundation of Canada and the Ambulance Victoria from Australia are great ways to brush-up on your lapsed CPR training or, if you've never been trained, to get some of the basics in case you should ever need them. The American Heart Association also offers a similar training page with video.
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Neighbours Saving Neighbours system goes live
FRONTENAC COUNTY - The Neighbours Saving Neighbours (NSN) volunteer responder system for cardiac arrest goes live at 8 am on Friday, September 1.
NSN is the pilot program and research project that puts automated external defibrillators (AEDs) into the trained hands of volunteer citizen responders across rural areas of Frontenac County. When the system goes live for the first time on Friday, more than 60 trained volunteer responders across Frontenac become available to attend and begin CPR and AED treatment in the event of nearby possible cardiac arrest emergencies.
“I’m delighted to launch the NSN program,” says Dr. Steven BrooksContinue reading
FRONTENAC COUNTY - The Neighbours Saving Neighbours (NSN) volunteer responder system for cardiac arrest goes live at 8 am on Friday, September 1.
NSN is the pilot program and research project that puts automated external defibrillators (AEDs) into the trained hands of volunteer citizen responders across rural areas of Frontenac County. When the system goes live for the first time on Friday, more than 60 trained volunteer responders across Frontenac become available to attend and begin CPR and AED treatment in the event of nearby possible cardiac arrest emergencies.
“I’m delighted to launch the NSN program,” says Dr. Steven Brooks, NSN lead, Clinician-Scientist, and Emergency Physician in the Department of Emergency Medicine at Queen’s. “Getting here would not be possible without the participation and support of our many partners, especially the first cohorts of NSN volunteer responders. I want to thank everyone for their participation and support so far. Your contributions help us to learn more about volunteer response and could even save lives.”
Here’s how NSN works: When Frontenac Paramedics are dispatched to a possible cardiac arrest emergency by Kingston Central Frontenac Communications Centre (CACC) Communications Officers, any nearby NSN volunteer responders are simultaneously notified through the GoodSAM smartphone app. If NSN responders happen to arrive on-scene before paramedics do, NSN responders can begin CPR and AED treatment in the crucial moments before paramedics can take over.
“It can take a few minutes for paramedics to arrive on-scene at an emergency, especially when we need to cover long distances to get there,” says Jason Kervin, Advanced Care Paramedic with Frontenac Paramedics. “That’s time cardiac arrest patients often just don’t have. Volunteer responders can make the difference between life and death for their friends, family, and neighbours who experience cardiac arrest.”
Learn more about Neighbours Saving Neighbours and to apply to become a volunteer responder.
Watch video of Dr. Brooks’ recent Cinq à Sept Research Talk hosted by the Faculty of Health Sciences at Queen’s University.
Learn more about Dr. Steven Brooks. -
Neighbours Saving Neighbours
Reporter Kelli McRobert has gone through the process of becoming a Community Responder with the “Neighbours Saving Neighbours pilot program, and she has prepared a primer for he benefit of readers who are interested in joining the program
Reporter Kelli McRobert has gone through the process of becoming a Community Responder with the “Neighbours Saving Neighbours pilot program, and she has prepared a primer for he benefit of readers who are interested in joining the program
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Surviving cardiac arrest should not depend on luck
HealthyDebate.ca — By Dr. Steven Brooks — Surviving sudden cardiac arrest depends largely on luck – and it shouldn’t be this way. When cardiac arrest happens, every second counts. There are three things that need to be done as soon as possible to maximize chances of survival – calling 9-1-1, starting cardiopulmonary resuscitation (CPR) and using an automated external defibrillator (AED). CPR keeps blood flowing to vital organs while AEDs provide a small electrical shock to get the heart pumping again.
HealthyDebate.ca — By Dr. Steven Brooks — Surviving sudden cardiac arrest depends largely on luck – and it shouldn’t be this way. When cardiac arrest happens, every second counts. There are three things that need to be done as soon as possible to maximize chances of survival – calling 9-1-1, starting cardiopulmonary resuscitation (CPR) and using an automated external defibrillator (AED). CPR keeps blood flowing to vital organs while AEDs provide a small electrical shock to get the heart pumping again.
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First NSN cohort completes in-person CPR/AED training
The very first cohort of 16 Neighbours Saving Neighbours (NSN) volunteer responders for cardiac arrest met for in-person CPR and AED training at Frontenac Paramedics headquarters May 8. Volunteer application response has been very good so far but there's still room and time to apply. The more volunteers, the better. Just follow the link to learn more -> http://bit.ly/4083Cn1
The program is open to volunteers living, working, or spending time in Frontenac County, on Wolfe and Howe Islands or north of 401. Volunteer responders are trained by Frontenac Paramedics and equipped with AEDs. Volunteers are alerted by 911 Ambulance Communications Officers via mobile app when a cardiac arrest emergency may be happening nearby. Responders may begin CPR and AED treatment in the precious seconds and minutes before paramedics arrive. They could save the life of a neighbour, friend, or family member, and you could, too.
The very first cohort of 16 Neighbours Saving Neighbours (NSN) volunteer responders for cardiac arrest met for in-person CPR and AED training at Frontenac Paramedics headquarters May 8. Volunteer application response has been very good so far but there's still room and time to apply. The more volunteers, the better. Just follow the link to learn more -> http://bit.ly/4083Cn1
The program is open to volunteers living, working, or spending time in Frontenac County, on Wolfe and Howe Islands or north of 401. Volunteer responders are trained by Frontenac Paramedics and equipped with AEDs. Volunteers are alerted by 911 Ambulance Communications Officers via mobile app when a cardiac arrest emergency may be happening nearby. Responders may begin CPR and AED treatment in the precious seconds and minutes before paramedics arrive. They could save the life of a neighbour, friend, or family member, and you could, too.
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Frontenac County program training regular people to save lives
CKWS Global News Kingston - Frontenac County is looking for volunteers to receive training that could save their neighbours’ lives.The program is designed to crowdsource first-response aid help people having an emergency. For someone having a heart attack just a few minutes could mean the difference between life and death.
CKWS Global News Kingston - Frontenac County is looking for volunteers to receive training that could save their neighbours’ lives.The program is designed to crowdsource first-response aid help people having an emergency. For someone having a heart attack just a few minutes could mean the difference between life and death.
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Neighbours saving neighbours
QUEEN'S UNIVERSITY GAZETTE - Each year, 35,000 Canadians experience cardiac arrests – their hearts stop beating unexpectedly. When this happens outside of the hospital, up to 90 per cent of patients die. However, chances of survival are much better with immediate treatment, like cardiopulmonary resuscitation (CPR) or defibrillation.
QUEEN'S UNIVERSITY GAZETTE - Each year, 35,000 Canadians experience cardiac arrests – their hearts stop beating unexpectedly. When this happens outside of the hospital, up to 90 per cent of patients die. However, chances of survival are much better with immediate treatment, like cardiopulmonary resuscitation (CPR) or defibrillation.
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Pilot project aims to train community volunteers to respond to cardiac arrests
CBC RADIO OTTAWA, ALL IN A DAY - Dr. Steven Brooks tells us about the Neighbours saving Neighbours program -- and why it wants to train volunteer residents of Frontenac country to respond to cardiac arrest calls before a paramedic arrives.
CBC RADIO OTTAWA, ALL IN A DAY - Dr. Steven Brooks tells us about the Neighbours saving Neighbours program -- and why it wants to train volunteer residents of Frontenac country to respond to cardiac arrest calls before a paramedic arrives.
Frequently Asked Questions
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Frequently Asked Questions
- What is an automated external defibrillator or AED?
- What do I need to qualify as a volunteer responder?
- What will NSN volunteers be required to do?
- How will Neighbours Saving Neighbours volunteers be alerted when there is a cardiac arrest emergency nearby?
- Wouldn’t it be better to wait for paramedics to arrive in the event of a cardiac arrest emergency?
- What do researchers hope to learn from this pilot program?
- How can I apply to be a Frontenac Neighbours Saving Neighbours volunteer responder?
Foundational Documents
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Resuscitation Plus Vol 16 - Wolf Creek XVII Part 5: Mobile AEDs - Steve Brooks et al. (1010 KB) (pdf)
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Neighbours Saving Neighbours communications brief.docx (17.4 KB) (docx)
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Briefing Note NsN.docx (14 KB) (docx)
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Addressing Cardiac Arrest in Canada (Heart & Stroke policy statement, 2019) (1.31 MB) (pdf)
Who's Listening
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Professor
Department of Emergency Medicine, School of Medicine, Queen's University
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Phone 613-548-9400 ext 410 Email jkervin@frontenaccounty.ca


